Vacature detail

Talent-IT - Junior IT Support Advisor (Training on the job)
Wij zijn op zoek naar iemand die interesse heeft in IT (ervaring niet verreist) Problemen oplossen en doorschakelen naar de juiste diensten. Vast contract en mooie voorwaarden Persoon moet vlot Nederlands en Frans kunnen Job summary We are currently looking for a Support Advisor to support the end users with technical IT problems related to software products, software programs or systems, in order to guarantee continuity within the organisation. Key responsibilities Follow up the service desk incidents and look for efficient solutions to solve incidents Resolve current connectivity issues, access problems including password reset Provide support for video conference, IP communication, On-line meetings, e-mails Replace/maintain Hardware components Escalate incidents to next level specialist if necessary Ensure proper execution of administrative tasks related to the Windows environment, telephony and network infrastructure Map out continuously reoccurring problems and offer support when searching for solutions to ensure that problems can be avoided Install and configure workstations and related devices for new employees Install and configure printers for different departments Install and configure all types of phones
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West-Vlaanderen, Waregem
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