Vacature detail

Junior CRM Consultant
delaware belux
What would your role be as a functional consultant in CRM? As a functional CRM consultant at delaware, you’ll be involved in the entire consulting cycle from A to Z (analysis to implementation and training of customers, that is). You’re ultimate goal is to build an end-to-end CRM solution that digitalizes and optimizes all sales & marketing processes at the client. We work with either SAP or Microsoft Dynamics software. You'll ... …start by using your knowledge of sales & marketing processes to explore, analyse and question the client’s way of working. …put yourself in the shoes of your customer’s end-customer with the goal to create the best possible customer experience. … translate the client’s processes into an IT solution and digitalize the client’s way of working. …afterwards guide your client through the implementation of a new system and teach them how to work with it. You’ll be responsible for their training and documentation. Not a technical expert? Don’t worry – we’ll give you proper training when you start. Although you’ll have to learn to work in IT systems, you can lean on your tech-savvy colleagues to help you in the technical work.
Verder naar solliciteren...
Heel België / toute la Belgique, null
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