Vacature detail

Customer Support Specialist - Brussel
Storever Belgium
The Customer Support Specialist actively takes part in client support and product exchange procedures, both over the phone and through e-mail. You must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a Customer Support Specialist, you must also have excellent customer service and communication skills. Handling customers inquiries, problems or questions over the phone or through e-mails Handling product exchange logistics by insuring the shortest possible exchange procedures Updating the internal data base with any modifications or changes on the present status of our customers Languages : good verbal and written skills in Spanish, German, English and one of the national languages Proficiency in MS Office and call center equipment/software programs Outstanding communication and interpersonal skills Autonomous, organized and stress resistant Positive and patient Interest and/or knowledge of audio video pl...
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Brussel / Bruxelles, Brussel
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