Vacature detail

Wide Format System Support engineer - Mortsel
Do you enjoy helping customers around the world with their profound technical issues and make sure you break through every problem? Do you stay focused on your customers’ needs and visions? Do you like to work supportively together with a dedicated and experienced team of colleagues? Where our customers meet barriers, you as a Support Engineer see the opportunity.     Job description You are a wide format systems expert who can provide professional line support to the worldwide field service team by giving training, generating documentation, doing field interventions and handling escalations. You support new product developments by giving service related design input, validating systems and driving continuous improvements based on field feedback.  Provide technical assistance to local support people in case of escalations via phone/e-mail, technical notes & documentation and when necessary, in person as the product specialist at the customer site. Provide Global technical training f...
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